These Terms of Service ("Terms") govern your access to and use of Yoro, provided by Quintilon Technologies Inc. ("Quintilon", "we", "us", or "our"). They form a legal agreement between you ("Customer" or "you") and Quintilon. By creating an account, accepting these Terms during sign-up, or using the Service, you agree to them.
If you are using Yoro on behalf of an organization, you represent that you are authorized to bind that organization, and "you" includes that organization.
1. Service overview
Yoro is the context layer between your System of Record and the AI agent you choose. Yoro connects to a System of Record you authorize (currently QuickBooks Online; additional integrations may be added over time), imports and stores a working copy of the business data needed to coordinate replenishment, and exposes that data to your AI agent through our Model Context Protocol (MCP) endpoint and to your team through the Yoro web app.
Yoro does not operate or train AI models. Recommendations, explanations, and proposed reorders are produced by the third-party AI agent you connect (for example, ChatGPT, Claude, Codex, or Open WebUI). Yoro provides the data and the tooling; your agent decides what to suggest.
Your AI agent never connects directly to your System of Record. It interacts only with Yoro, and Yoro applies your organization's permissions, scopes, and limits to every request.
Yoro never places, submits, or finalizes a purchase order on its own — a person on your team approves every action that affects your books or your suppliers.
2. Business use; eligibility
The Service is built for business use. By using it, you confirm that you are at least the age of majority in your jurisdiction, have authority to enter this agreement, and will use Yoro for your organization's internal business purposes only.
3. Accounts
We use Clerk to handle authentication and organization membership. You are responsible for activity that takes place through your account, your workspace, and any automation, API key, or AI agent you connect to Yoro. Keep credentials confidential and notify us at contact@yoro.ai if you suspect unauthorized access.
4. Customer Data and connected accounts
Customer Data means data you, your users, or your connected systems submit to or generate through Yoro, including data we import from your connected System of Record (such as QuickBooks Online) and store in our systems so we can serve replenishment context to your team and to your AI agent.
- You own your Customer Data. As between you and Quintilon, you retain all rights in Customer Data.
- You grant Quintilon a worldwide, non-exclusive license to host, process, transmit, and display Customer Data solely to operate, secure, support, and improve the Service for you.
- You are responsible for the accuracy and lawfulness of Customer Data and for having the rights and consents needed to share it with us and with the providers you connect.
- When you connect a third-party System of Record (e.g., QuickBooks Online) or a third-party AI agent, those services' terms govern your relationship with their providers. We are not responsible for those third-party services, for changes they make, or for the outputs they generate.
5. AI agents and outputs
Yoro is designed to be used together with a third-party AI agent that you choose and connect. Yoro itself does not operate large language models or other AI models — it provides your agent with replenishment context, structured tooling, and reviewable artifacts such as draft purchase orders. Recommendations, explanations, and other content generated by the agent are referred to here as "Outputs."
- Outputs come from your AI agent, not from Yoro. Yoro surfaces the data and tools your agent uses; your agent (and the provider behind it) decides what to suggest.
- Outputs are decision-support, not advice. They may be incomplete, out of date, or wrong. Yoro is not your accountant, broker, tax advisor, or legal advisor, and we make no representation about the quality, accuracy, or suitability of any AI-generated Output.
- You are responsible for reviewing every Output before acting on it, including quantities, suppliers, prices, taxes, accounting treatment, and submission to any connected System of Record.
- As between you and Quintilon, you own your Outputs to the extent permitted by law, subject to your responsibility to use them lawfully and consistent with these Terms and with the terms of the AI provider you chose.
- Yoro does not train AI models on your Customer Data, because we do not operate AI models. We may use de-identified or aggregated information, and operational telemetry that does not reveal Customer Data, to monitor, secure, debug, and improve the Service. The third-party AI agent you connect is governed by its own provider's terms and privacy policy, including any decisions that provider makes about training.
6. Acceptable use
You will not, and will not allow anyone else to:
- use the Service to violate law or any third party's rights;
- attempt to gain unauthorized access to the Service, other customers' data, or connected providers;
- interfere with, overload, or disrupt the Service, including via APIs, MCP tools, or other headless interfaces;
- reverse engineer, copy, or create derivative works of the Service except as permitted by law;
- use the Service to build a competing product, or to train machine-learning models that compete with the Service;
- send malware, spam, or content that is unlawful, infringing, or harmful;
- bypass usage limits, organization scoping, or permission boundaries.
We may suspend or limit access if we reasonably believe these Terms have been violated or that doing so is necessary to protect the Service, our users, or our providers.
7. Fees, billing, and renewal
- Some features are free; paid plans are billed through our billing provider, currently Clerk Billing (which uses Stripe to process payments). Pricing is shown at yoro.ai/pricing.
- Paid plans renew automatically at the end of each billing period at the then-current price unless cancelled before renewal. You can cancel anytime from your billing settings; cancellation takes effect at the end of the current period.
- New workspaces may receive a 14-day trial of paid features. Unless you cancel or downgrade before the trial ends, your paid subscription begins at the end of the trial and renews automatically according to the billing period you selected. If you cancel or downgrade during the trial, your workspace moves to the applicable free plan when the trial ends.
- Fees are non-refundable except where required by law. Sales taxes, where applicable, are added to your invoice.
- We may change pricing or plan features. Material changes that affect a current paid subscription take effect at the start of your next renewal term.
8. Term, suspension, and termination
- These Terms apply for as long as you use Yoro.
- You may stop using and delete your account at any time.
- We may suspend or terminate your access if you materially breach these Terms, fail to pay fees, or use the Service in a way that creates legal or security risk for us or others.
- After termination, we may delete or anonymize Customer Data as part of routine operations. Sections that by their nature should survive termination will survive.
9. Confidentiality
Each party will protect the other's non-public information disclosed in connection with the Service with at least the same care it uses for its own similar information, and will use it only to exercise its rights and perform its obligations under these Terms.
10. Intellectual property; feedback
Quintilon and its licensors own the Service, including all software, models, branding, and documentation. We grant you a limited, non-exclusive, non-transferable right to use the Service during the term of these Terms. If you give us feedback, you grant us a perpetual, royalty-free license to use it to improve the Service. No other licenses are granted by implication.
11. Disclaimers
The Service is provided "as is" and "as available." To the maximum extent permitted by law, Quintilon and its licensors disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that Outputs will be accurate, complete, suitable for your business, or error-free, and that the Service will be uninterrupted or secure.
12. Limitation of liability
To the maximum extent permitted by law:
- Neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, business interruption, or loss of data, even if advised of the possibility.
- Quintilon's aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (a) CAD $100 or (b) the fees you paid to Quintilon for the Service in the 12 months immediately before the event giving rise to the claim.
- These limits apply to all claims in the aggregate and regardless of the legal theory.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for intentional misconduct, gross fault, fraud, or bodily or moral injury. The limits in this section do not apply to your obligation to pay fees owed or to your indemnification obligations.
Some jurisdictions do not allow some of these limits. In those jurisdictions, our liability is limited to the maximum extent permitted by law.
13. Indemnification
You will defend and indemnify Quintilon from third-party claims arising from (a) your Customer Data, (b) your use of the Service in violation of these Terms or applicable law, (c) your connected accounts and how you authorized us to use them, or (d) your AI agents, automations, or end users.
14. Governing law and forum
These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable in Québec, without regard to conflict-of-laws rules. The exclusive forum for any dispute is the courts located in Montréal, Québec, and you and we consent to their jurisdiction.
15. Export and sanctions
You will comply with applicable export-control and economic-sanctions laws and will not use the Service in a way that would cause us to breach those laws.
16. Changes to these Terms
We may update these Terms from time to time. If a change is material, we will give reasonable notice (e.g., by email or in-product notice) before it takes effect. Continued use of the Service after the effective date means you accept the updated Terms. If you don't agree, stop using the Service before the change takes effect.
17. Miscellaneous
These Terms are the entire agreement between you and Quintilon about the Service and replace any prior agreements about it. If a provision is unenforceable, the remaining provisions stay in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a financing, merger, acquisition, or sale of assets.
18. Contact
Quintilon Technologies Inc. — Montréal, Québec, Canada
General: contact@yoro.ai · Privacy: privacy@yoro.ai